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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Evans

March 22, 2025

1  out of  5
rating by John Evans
"I keep getting ads to rate your insurance company which is State Farm Been with them since 1983 and really had a claim. Now when i needed them to be Good Neighbor they were everything but. I see how they afford all those commercials, they just deny claims. Im forced to sell my dilapidated condo do to them. From personal experience dont go to this office. They act friendly, but its all about $$. They ruined my life. Just dont go here is my recommendation."
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rodney roberson

March 14, 2025

5  out of  5
rating by rodney roberson
"Very helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Noor

March 5, 2025

5  out of  5
rating by Noor
"Ashley did such an amazing job with my transition from Florida to Illinois auto insurance. It was such an easy process and even got us a better rate!"
We responded:
"Thank you for your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kenneth Catron

March 3, 2025

5  out of  5
rating by Kenneth Catron
"I’ve had a fantastic experience with Bob Oderwald and his team at State Farm! They are always professional, responsive, and genuinely care about their clients. Whether I have a question or need assistance with a claim, they make the process easy and stress-free. Highly recommend Bob for anyone looking for reliable and friendly insurance service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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STAT HVAC Heating, Cooling, Indoor Air Quality

January 27, 2025

5  out of  5
rating by STAT HVAC Heating, Cooling, Indoor Air Quality
"Always prompt and friendly! Been with them for years for our business and personal insurance needs, and definitively recommend Bob and his team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Greg Kredens

January 23, 2025

5  out of  5
rating by Greg Kredens
"I have been with Bob and State Farm for over 50 years! Bob, as well as all on his teams have exuded nothing but expertise and professionalism; tailoring and "monitoring' all my insurance needs. In the event something needs attention, I get a call from Bob; not just a form letter easily mistaken for junk mail that my neighbors and friends with other companies have shared their unpleasant incidents with me. Bob and his Agency (et al) are the epitome of a consumate insurance agency, minimumly in the Midwest if not nationwide. Thank you for half a century of outstanding coverage and much more. 'SIMPLY THE BEST'. ~jgk"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Laura DeVisme

January 22, 2025

5  out of  5
rating by Laura DeVisme
"Christine is the best very knowledgeable very personable and enjoy speaking with her. She knows the business and never too busy to discuss anything with me. That’s hard to find nowadays. Don’t underestimate this woman she really is a great asset to State Farm. Thank you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christina Roering (Sunshine girl)

January 15, 2025

5  out of  5
rating by Christina Roering (Sunshine girl)
"I have been with State Farm about 25 years my agent bob owarld in dyer Indiana is the best agent I the insurance field. He is more than an agent he is a friend then had the pleasure of meeting Mary Allen she is always there to answer any question.she is very professional as talented individual. They are there for you I must say bob has the best staff.thank you for all you do. Have so much respect for this company."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Emily H

January 14, 2025

5  out of  5
rating by Emily H
"Very friendly and helpful office! Ashley was informative and knowledgeable and answered all of my questions!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Susan Drilling

January 14, 2025

5  out of  5
rating by Susan Drilling
"Very helpful and professional staff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jerrold Goldsmith

December 30, 2024

5  out of  5
rating by Jerrold Goldsmith
"Mary Ellen Burgess is a true asset to any company. She displays knowledge, desire to help, personal warmth and prompt and detailed responses to queries. Go Girl."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kathleen

December 15, 2024

5  out of  5
rating by Kathleen
"I have been a long time customer for 20 years. Excellent service and a very knowledgeable staff. Highly recommend! 5 stars my rating"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Penny Pence

December 11, 2024

5  out of  5
rating by Penny Pence
"Hello, I have been a state farm customer for over 50 years. And with the same agent! Very good customer service. The girls are great."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Adrian Perez

December 5, 2024

5  out of  5
rating by Adrian Perez
"Hi I'm Adrian In My Experiences with State Farm When evertime I have to Contact Them they aways make sure they go The Extra Miles to Make sure everything is in order. And I'm getting updated on any chance that are Maid to Benefits The Customers not Them self. Thank to All Team of State Farm for Making Me Part of The Family not Just A Customers."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kim Taylor

November 27, 2024

5  out of  5
rating by Kim Taylor
"Kristine is very helpful and kind. I've been with State Farm for a very long time, they are helpful and always there when you need them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dawn Meadows

November 26, 2024

5  out of  5
rating by Dawn Meadows
"Kristine always provides great customer service and is very knowledgeable. Thank you for always helping me with my insurance need and your prompt service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rae Dukes

October 29, 2024

5  out of  5
rating by Rae Dukes
"Always responds in a timely matter and effectively addresses any issues or concerns!!!"
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Obe C. Toulabo

September 21, 2024

5  out of  5
rating by Obe C. Toulabo
"Good"
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Gary B

September 5, 2024

4  out of  5
rating by Gary B
"I had been searching for an auto insurance company who wasn't going to rip me off at every chance possible, and use every excuse imaginable to justify the bogus rate increases, telling me that the increase is due to the amount of claims in different parts of the country. Well excuse me (!!); I don't live in different parts of the country!! WHY do I have to pay for claims across the country?!?! After many numerous and lengthy ACROSS THE COUNTRY phone calls, I came across Christine at Oderwald Insurance. We discussed a number of options available for me, (in INDIANA, NOT ACROSS THE COUNTRY (!!) and we talked about the different rates available for me as well. I had attempted"
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Richard Henry

July 29, 2024

5  out of  5
rating by Richard Henry
"Mary Ellen has been great"
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Raymond Rascoe

May 13, 2024

5  out of  5
rating by Raymond Rascoe
"My agent was professional, patient, and supportive. The traditional way of doing business"
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Cynthia Greer

May 7, 2024

5  out of  5
rating by Cynthia Greer
"We have been with State Farm for over thirty years; most of which has been with Bob Olderwald as our agent., He and his office make for a great service team , they are quick to respond, knowledgeable about all of our insurance needs and monitor our policies to assure we are up to date . We consider finding Bob Olderwald a blessing, he’s an agent that truly cares about his clients; and that concern radiates through out their office. 🙏🏾"
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Patricia Waddicar

May 1, 2024

5  out of  5
rating by Patricia Waddicar
"Everyone I have spoken with over the past few months has been very helpful, knowledgeable, and kind! They take the time to explain details and offer various options that meet your needs."
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John VanKampen Jr

April 29, 2024

5  out of  5
rating by John VanKampen Jr
"Very happy with the service I received! Polite, caring and professional. Saved me money and I'm better insured. And another thing..I wasn't stuck talking to an automated recording. I'm also happy that I actually have the same person to help me. 5 stars all day long. Best service I have ever gotten from anywhere. If you sign with State Farm, tell them I sent you. 😉🤙"
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Oreo Cookie

April 25, 2024

5  out of  5
rating by Oreo Cookie
"Me and my family have been with this company for a long time and I love every single one of the staff members they make you feel like family and I will continue to stay with them and recommend them."
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Adrian Perez

February 13, 2024

5  out of  5
rating by Adrian Perez
"State Farm is the Number One insurance company in My Opinion. Thankfully they Work Fast to Get Things resolved. +10"